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FAQs

Q. How does it work?

A. You email us the text, contact names and addresses and we handwrite it for you and post.

 

Please contact us for a quote.

 

Q. How do I pay?

A. Just place your order and we’ll email an electronic invoice to your inbox. Simply click the payment button to pay us. You’re taken to a secure PayPal site to complete the payment using your credit card, bank account, or PayPal balance. You don't need a PayPal account, just an email address.

 

 

Q. Is there a word limit?

A. We can handwrite messages of any length, please contact us for a quote.

 

 

Q. How do you monitor quality?

A. As we hand write every letter ourselves, We can guarantee the quality of each one. You will receive an email once the mailing has been sent.

 

 

Q. Can you write on my stationery?

A. Yes. Just send us your stationery and we’ll handwrite your letters. Get a quote using your own stationery.

 

Q. Is there any content that you won’t write?

A. If the content supplied by you is found to be illegal, malicious or harmful, Handwritten Letters reserves the right to reject your order.

 

TERMS & CONDITIONS

 

I agree to allow Handwritten Letters to transcribe my content into a handwritten communication to the specified recipient on my behalf. I agree that there is no deceptive, illegal, malicious or harmful content. In the event that the communication is deemed unsolicited by anyone involved in this transaction, Handwritten Letters will not be held liable for any damages, legal or otherwise, resulting from this letter. I understand that Handwritten Letters reserves the right to reject and refund my order, if the content is found to be deceptive, illegal, malicious or harmful in any way. I understand that the postal service does not offer tracking for First Class stamps and Handwritten Letters will not refund orders after being placed in the mail. I understand that my letter will be postmarked from Devon, U.K.

 

Cookies

 

We may collect information about general internet usage by using a cookie file stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better service. We use Google Analytics cookies to monitor website behaviour. These cookies do not identify any individual and we will not collect personal information in this way.

 

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

 

Data Protection

 

We are commited to protecting and respecting your privacy. We will NEVER sell or pass your details onto third parties. If you sign up to our email newsletter, your details will only be used to send you email newsletters from Handwritten Letters.

 

These Product Terms & Conditions are subject to English law. We reserve the right to change these terms and conditions from time to time.

 

All rights reserved. Copyright 2016, Handwritten Letters©. Any use of our website contents, photographs or product names, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use, is prohibited without our permission.

 

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